Orders
Orders
When customers buy from your store, their orders appear in your admin where you can process, fulfill, and track them. Good order management keeps customers happy and your business running smoothly.
Processing orders
When a new order comes in, you'll need to process it - reviewing the details, confirming payment, and preparing it for fulfillment. You can manage orders individually or in bulk.
Fulfilling orders
After processing, fulfill your orders by preparing items for shipping, printing packing slips, and updating tracking information. Your customers will receive notifications as their orders progress.
Tip
Set up email notifications so you never miss a new order. Quick fulfillment leads to happy customers and positive reviews.
Managing customer relationships
Build lasting relationships by keeping track of customer accounts and purchase history. Understanding your customers helps you provide better service and targeted marketing.
Grow your business
Customers who have a good ordering experience are more likely to become repeat buyers and recommend your store to others.
In this section
- Processing orders - Review and confirm new orders
- Fulfilling orders - Ship orders and update tracking
- Refunds and returns - Handle customer returns
- Customer accounts - Manage customer information