Shipping

Fulfillment tags

Fulfillment tags define the different ways products can be fulfilled. You assign tags to products, then create pricing rules for each combination of tag and shipping method.


Understanding fulfillment tags

Fulfillment tags categorize products by how they can be shipped or collected. Common examples:

  • Standard Shipping - Regular delivery
  • Express Shipping - Faster delivery option
  • Local Collection - Customer picks up from your location
  • Digital - No physical fulfillment needed

Creating a fulfillment tag

  1. Go to Settings > Shipping Configuration
  2. Click Fulfillment Tags
  3. Click Create Fulfillment Tag
  4. Fill in the details:
    • Name - Display name (e.g., "Standard Shipping")
    • Description - Optional details
    • Is Collection Option - Enable if this is a pickup option
    • Requires Weight - Enable if products need weight for pricing
    • Active - Toggle availability
    • Sort Order - Display order (lower numbers first)
  5. Click Create

Tag settings

Collection option

Enable Is Collection Option for tags where customers collect orders themselves. This affects how the tag appears at checkout and which shipping methods can be used with it.

Weight requirements

Enable Requires Weight when you need product weights for shipping calculations. When enabled:

  • Products with this tag must have weight specified
  • Weight-based pricing rules can use the product weights
  • Package splitting calculations use the weights

Tip

Only enable weight requirements if you're using weight-based pricing. For flat-rate shipping, weights aren't necessary.


Managing fulfillment tags

Editing tags

  1. Go to Settings > Shipping Configuration > Fulfillment Tags
  2. Click Edit on the tag
  3. Make changes
  4. Click Update

Deleting tags

  1. Click Delete on the tag
  2. Confirm deletion

Important

Deleting a tag may affect products that use it and pricing rules that reference it.


Next steps

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Shipping overview