Shipping

Shipping

Shipping configuration controls how customers receive their orders and what they pay for delivery. The system uses three components that work together: fulfillment tags, shipping methods, and pricing rules.

How shipping works

Shipping is configured in three steps:

  1. Fulfillment Tags - Define your fulfillment options (e.g., "Standard", "Express", "Collection")
  2. Shipping Methods - Set up delivery services or collection points
  3. Pricing Rules - Define costs for each combination of tag and method

Once configured, assign fulfillment tags and weights to your products.

Configuration order

Set up fulfillment tags first, then shipping methods, then pricing rules. Pricing rules require both tags and methods to exist.

Fulfillment tags

Fulfillment tags categorize how products can be fulfilled. Each tag can specify whether it's a collection option and whether products using it require weight information.

Shipping methods

Shipping methods define your delivery services and collection points. Delivery methods ship to customers; collection methods let customers pick up orders from specified locations.

Pricing rules

Pricing rules set the cost for each combination of fulfillment tag and shipping method. You can create free shipping, flat rates, or weight-based pricing with tiers.

Tip

Use postcode patterns in pricing rules to offer different rates for different areas without creating separate shipping methods.

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